Frequently Asked Questions

Everything you need to know about your Dockers experience, from sizing to shipping.

How do I find the right fit for Dockers chinos?

We offer several distinct fits including Slim, Straight, Tapered, and Classic. Please refer to our comprehensive Size Guide on each product page for specific waist and inseam measurements to ensure your perfect fit.

What is the standard shipping timeframe?

Standard shipping typically takes 3-7 business days within the continental United States. We also offer expedited and overnight shipping options at checkout for faster delivery.

What is your return and exchange policy?

We offer free returns and exchanges within 60 days of purchase. Items must be in their original, unwashed condition with tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.

How should I care for my Smart 360 Flex™ products?

To maintain the longevity and stretch of your garments, we recommend machine washing in cold water and tumbling dry on medium heat. Avoid using fabric softeners, as they can break down the technical fibers.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and will be calculated during the checkout process.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Klarna for interest-free installment payments.